Data lifecycle

Data Retention

Operational targets for selected QFOXAI records used for billing, security, abuse prevention, support, reliability, and customer-requested history.

UpdatedJuly 17, 2026
Retention controlsConfigured by record type
Privacy contactsupport@qfoxai.com
DeletionSubject to lawful exceptions
The periods below are operational targets from current platform settings. They are not promises that every copy disappears at the exact same moment. Shorter or longer retention may apply because of customer settings, active disputes, fraud prevention, legal duties, backups, technical limitations, or a signed agreement.
01

Current operational targets

API usage logs180 days
API error events180 days
Webhook deliveries90 days
Security events365 days
Resolved incidents365 days
02

Customer content and saved history

Saved chats, files, images, projects, workspace data, and gallery items may remain until the customer deletes them, the relevant feature expires them, the account lifecycle requires removal, or a configured retention rule applies. Temporary and anonymous experiences can use shorter windows. Public content may remain available until unpublished, subject to completed marketplace licenses and previously downloaded copies.

03

Billing, security, and legal records

Orders, invoices, transaction references, credit activity, account actions, fraud evidence, consent records, and security events may be retained longer when needed for accounting, tax, payment disputes, incident investigation, abuse prevention, enforcement, or legal obligations.

04

Backups and deletion

Deletion normally removes or de-identifies information from active systems first. Limited backup copies can remain until the backup rotation completes and are protected from ordinary use. QFOXAI may retain a minimal record of a deletion request, enforcement action, or blocked identifier where necessary to demonstrate compliance or prevent abuse.

05

Requests

Use dashboard privacy controls where available or contact support@qfoxai.com to request access, correction, export, deletion, or clarification. QFOXAI may verify identity and will explain when a record cannot yet be removed.